After Sales Services

The classical definition of after-sales service traditionally revolves around actions taken to repair or replace malfunctioning parts within the warranty period.

However, as businesses have evolved, researchers now define after-sales service as a crucial marketing tool that identifies and addresses customer needs in order to foster loyalty.

Therefore, after-sales service encompasses a range of activities such as installation, application training, repair and service during the warranty period, and ongoing product support. These activities collectively form one of the key pillars of the overall customer experience.

During the warranty period, we are committed to promptly addressing any quality flaws in product design, manufacturing processes, or component supply. Our top priority is to provide end users with efficient and top-notch repair services within the shortest possible timeframe.